Article Archive
Leadership
300 Percent
If you've heard it once, you've heard it one hundred ten times--that overused cliché urging you to give 110%! However, in business, having just 100% of someone won’t bring about success because you are missing 200%--a very critical 200%.
Oct 15, 2008 - 11:47:06 AM
Communication
Jewelry Stores Do It--Do You?
Ever been in a jewelry store that was dimly lit, so that you could hardly see the merchandise? Probably not. Jewelry stores use very bright spotlights to call attention to their merchandise. Do you? Business communication expert Dr. Bill Lampton describes four ways you can illuminate your business more forcefully, so potential customers will see your products and services.
Aug 16, 2008 - 8:59:58 AM
Industry News
Orlando CVB Rolls Out Creative Marketing Tactics
The new campaign is based on the destination's well-known creative heritage and encourages meeting planners to tap into Orlando's unique abilities to produce truly memorable meetings, tradeshows, and conventions.
Aug 16, 2008 - 4:32:38 AM
Career Management
How Does That Work?
How would you respond to this question: "Are you one of the top 10% of performers in your company?" This question posed in a recent Business Week survey found that overall 90% of surveyed executives, middle managers, and employees from both large and small companies thought they were, indeed, in the top 10% of performers.
Aug 10, 2008 - 12:23:20 PM
Management
What Are You Waiting For?
Our economy will continue to be weak for the near-term. You want your team to be as strong and efficient as possible always. Making the right decisions about who should be on the team is the best way to do that.
Aug 10, 2008 - 11:59:38 AM
Customer Service
Six Steps to Remarkable Service
We get a lot of advice about how to deliver great customer service. Many of the tips are reminders of what we already know (but we occasionally forget). And these are useful. But sometimes, we need more than a reminder. Sometimes it's helpful to have a system or, at least, some steps to follow.
Aug 9, 2008 - 10:51:49 AM
Personal Development
Lessons from Tiger Woods, Bill Gates, Warren Buffet and More
Learn from the best how to achieve what you want in life.
Aug 7, 2008 - 2:33:26 PM
Customer Service
Remarkable Service Starts with a Great First Impression
Remarkable Service starts with the first impression your customers have of your business. We've all heard the old saying, "first impressions are the most important" but many of us have also forgotten how valid it is. So, here's a way to help remember.
Jun 28, 2008 - 10:58:33 AM
Presentation Skills
Spin versus Authenticity and Credibility
"Dishonesty is sanitized in a world of spin."
The title of this Leonard Pitts' column, written for the Miami-Herald in 2007, tells us what we probably already know: that what we see (and what we hear) in today's world is not necessarily what we get. Because on the other side of honesty we often find "spin."
Jun 28, 2008 - 9:39:44 AM
Industry News
MPI 2008 Southeast Educational Conference Aug 21-23
MPI Meeting Professionals International 2008 Southeast Educational Conference Aug 21-23 Ponte Vedra Beach, FL
Jun 28, 2008 - 8:26:41 AM
Industry News
National Speakers Assn 2008 Convention Aug 2-5
The National Speakers Association (NSA), the leading organization for professional speakers, is hosting its 2008 Annual Convention in New York, N.Y., August 2-5.
Jun 28, 2008 - 8:06:31 AM
Sales/Marketing
Good Shows in Bad Times: Exhibiting When Your Industry Is In Crisis
Every industry has its good & bad times… It is possible to turn in a great tradeshow performance when everything else is going wrong. Here are strategies to take when your industry is facing hard times
Jun 28, 2008 - 3:07:38 AM
Management
Tips for Much Less Stress in Your Workplace
Stress is a hot topic in the workplace. Some employees get bent out of shape by almost anything. Other people calmly take almost any sort of situation in stride. Here are immediately useful tips for leaders and all employees.
Jun 27, 2008 - 1:32:19 PM
Career Management
Get the Facts
It was his perception that caused the outburst. "Why aren't there any managers at these sessions? Why aren't they required to attend, too?" he challenged.
Jun 27, 2008 - 12:49:00 PM
Health/Fitness/Nutrition
They're Your Goals...NOT Theirs!
Don't be persuaded by people who haven't established goals for themselves. Understand that no one can stop you from achieving your goals, but you. Make the decision to stick to your goals.
Jun 27, 2008 - 11:28:00 AM
Presentation Skills
Structuring your Presentation
In the beginning...it all seems like chaos. Your thoughts, your mind, what you want to get across, what you want to tell your audience.
May 22, 2008 - 8:30:33 AM
Sales/Marketing
How To Decide Whether To Place Ads Yourself Or Use An Agency
You may be wondering whether it's better to place your advertisements yourself or if you should even consider using an agency. That's a good question and one that doesn't necessarily have an easy answer.
May 21, 2008 - 6:20:00 PM
Career Management
Being Present
They're "at work" but not "present." Preoccupied. Disengaged. Daydreaming. Bored. Text Messaging. Socializing. Whatever. Their body is somewhere their mind isn't.
Apr 29, 2008 - 12:17:57 PM
Communication
How to Talk With People in Desperate Situations
When we hear about someone facing a personal crisis--an employee, co-worker, prospect, client, or friend--we might not go see them. We mutter silently, "I just wouldn't know what to say. I might do more harm than good." Communication expert Dr. Bill Lampton gives four valuable tips for talking with desperate people. Follow his advice, and you'll feel confident about approaching people in desperate situations.
Apr 29, 2008 - 4:26:46 AM
Sales/Marketing
Wanted: 100 Referral Partners
The best way for any self-employed professional to get clients is by referral. But the process of building sufficient word of mouth to produce the number of clients you need can seem daunting. How to increase the size of your circle to include more people?
Apr 27, 2008 - 11:05:00 AM
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